Frequently Asked Questions
1. What products do you offer?
We specialize in manufacturing and exporting a wide range of products, including sportswear, casual wear, fitness gear, and leather wears. Our offerings cater to both professionals and casual enthusiasts.
2. How can I place an order?
To place an order, you can select and finalize your desired product, then share the product details with us via WhatsApp or email. We will provide you with a customized quotation, and upon payment confirmation, your order will be processed.
3. Do you offer custom designs?
Yes, we offer customization options for our products. You can share your specific design requirements, and we’ll work closely with you to create the perfect product.
4. What payment methods do you accept?
We accept a variety of payment methods, including bank transfers and online payments. Once your order is finalized, we’ll provide you with the payment details.
5. How do you ensure the quality of your products?
Quality is our top priority. We maintain strict quality control standards throughout the manufacturing process, from sourcing raw materials to final product inspection. We also provide manufacturing pictures and videos to keep you updated on your order.
6. Can I track my order?
Yes, we provide shipping details, including tracking information, so you can monitor the progress of your shipment until it arrives at your destination.
7. What is your return or exchange policy?
We strive for complete customer satisfaction. If you receive a defective or incorrect product, please contact us immediately.
8. Do you ship internationally?
Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary depending on your location.
9. How can I provide feedback?
We value your feedback and encourage you to share your experience with us. You can provide feedback and reviews through our website, email, or social media platforms.
10. How can I contact Secure Way Sports?
You can reach us via email, WhatsApp, or through the contact form on our website. Our customer support team is always ready to assist you with any inquiries or concerns.